Course Topics

-Psychology of Change
-Theories and Perspectives
-7 Concepts of Change
-Change Management Process
-Prosci®’s 3-phase Process for Managing Change
-Organisational Change Competency
-Connecting Change Management to Business
-Projects and Project Management
-ADKAR™
-Preparing for Change
-Designing Your Change Management Strategy
-Preparing Your Change Management Team
-Developing Your Sponsorship Model
-Managing Change
-Communication Plan
-Sponsor Roadmap
-Coaching Plan
-Resistance Management Plan
-Training Plan
-Master Change Plan
-Reinforcing Change
-Collect and Analyze Feedback
-Diagnose Gaps and Manage Resistance
-Implement Corrective Action
-Celebrate Successes